Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

Check availability and book online

Reviews are written by customers after their visit.

4.4
3325 reviews

Filter Reviews

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
The treatments we received from the therapists were first class,mine was exceptionally good she was so friendly and did a first class job. However we found the pool cold, and the floors were grubby, the changing rooms weren’t that clean and very little room to move around and limited changing rooms with some having broken locks. Also whilst having the treatments and trying to relax the fire alarm went off and had to get up ready to evacuate. Ruined the day.
I thought it was lovely and very relaxing. Everything was clean. The only thing I could mention is that we weren't offered robes . I think it would be nice to have the option to have one other than that Everything was great!
Very relaxing day. Hospitable staff and much need, effective swedish massage by Grace! Will definitely be back!! Also great food!
A totally enjoyable experience, staff were friendly and welcoming. If I lived nearer I would definitely go back to the spa for treatments (with Jodie).
The facilities themselves were not clean, the steam room had hair stuck everywhere, the jacuzzi had missing tiles sat on the edge of it. There was so much chlorine in the jacuzzi that it was effecting our eyes and we had to get out. There were parts of the entire facility that were falling apart and needed work doing. The treatments received were amazing along with the staff doing it, the staff in the entire place were very nice, the facilities just need work.