This was a premium spa day booked as a gift. 2 days before I was contacted to say treatments had to be bought forward due to staff sickness. My daughter had taken the day off and travelled a long distance. We expressed our dissatisfaction and so they phoned back and adjusted times slightly. I had to phone to request confirmation of times as 4 e mails received were incorrect. It stated we had to pay for robes which were included in premium 1 didnt have a belt. The experience was far from premium
Took a token for lockers but didn’t work, got very busy quite quickly, the main pool and hun is separated from the rest of the areas. A bit dated facilities and menu for lunch a bit limited.