Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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3325 reviews
The treatments were lovely - main feedback would be that the pool was too cold and the jacuzzi and steam room were out of service which was disappointing
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The facilities are a little run down and things not working on the day. However the staff were very helpful and friendly making great efforts to rectify things.
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Absolutely gutted, the pool up stairs was shut as soon as we arrived was then never told it had re open, the hot tub worked for all of 20mins the steam room was out of order and the cave that meant to smell have heated seats and music didn’t smell of anything only places where heated, the changing rooms had mould in the loo and the 1 shower was dirty, I have wrote an email after leaving after 3ish hours and sent it to 3 different people and no reply. The members in there are happy to moan!
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5th or so time I've been for the same treatment, as always a great experience! Lisa was fantastic and very highly recommend her, I look forward to going back.
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