Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

Check availability and book online

Reviews are written by customers after their visit.

4.4
3325 reviews

Filter Reviews

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
The hot tub was cold. Not just lukewarm, but cold.
Maintenance going on in reception, disagreement between a member of staff and maintenance person(not a good welcoming) Jacuzzi was cold Back neck and shoulder treatments felt more of a rub than massage Full body massages the same could have been more firmer. Have had before this was totally different. Classic facial was good Contour massages were amazing would have again
The best thing about our premium spa day were the treatments, the therapists were lovely and gave us a relaxing time however other than that we were very disappointed, the jacuzzi was chilly, the steam room had no steam and you could see it was pretty dirty, the sauna wasn’t very hot to begin with but that improved when someone asked for it to be turned on! The changing facilities were appalling no lockers available, it was dirty and very tired looking. The bar and it’s staff were lovely.
Very relaxing. Becky was lovely and friendly and efficient.
She is a good person needs a bit more training but getting there. Very good with you just the treatments need more practice