Staff was very friendly. I don't agree with the method used as there was a lot of unnecessary striping that could have been avoided and reduce the pain.
I wasn't very pleased with the cleanliness. One of the tools fell down to the floor and the lady didn't clean it / replace it. Also, I was asked to assist her by holding my skin (which was already waxed and sensitive) with my bear hands.
My general impression is good. The service is above average for sure.