Bluewater Spa at The Connaught Hotel, Bournemouth Reviews

Bluewater Spa, The Connaught Hotel and Spa, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4354 reviews

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Written by our customers, so you know what to expect at each and every venue.
Could have been cleaner & it was looking tatty. Broken ceiling tiles, the Shower by the pool was very slow draining so you had to stand in other people's water, Sauna was out of order.
Have had better, felt ‘half-hearted’
Sauna was out of order and we weren’t notified. No discount on spa day considering the facility we paid to use, wasn’t available. When addressed, was told they couldn’t do anything. Spa was very tired and neglected - Steam room door wouldn’t close properly and some of the lights weren’t working, locker rooms were old and tired and lockers quite filthy. Swimming pool edge was green, algae? Massage treatment was great as were our therapists though.
Excellent venue, great facilities, fantastic staff.
Lovely Spa day - we went on a Monday so it wasn’t too busy. The spa could do with a little bit of updating but it was clean and the therapists were very good.
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