Bluewater Spa at The Connaught Hotel, Bournemouth Reviews
Bluewater Spa, The Connaught Hotel and Spa, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
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4344 reviews
Unfortunately my pack wasn't ready when I arrived and I didn't receive my tea/coffee on arrival or key for the door. However your staff were exemplary after I had been for a swim I mentioned this and it was arranged for this to be provided with my lunch. The lady who assisted me with my queries and after lunch directed me to your drawing room (as it was quite cool in restaurant) was marvellous and service at lunch was very good.
As I didn't know your hotel I think more advice on planning a day would have been beneficial.
However I had a pleasant day.
Aromatherapy Massage
Verified review
It was a lovely 1st visit and everyone went out of there way to be helpful. Beautiful place and so clean
Aromatherapy Massage
Verified review
Excellent massage and the spa cream tea was perfect
Aromatherapy Massage
Verified review
A few minutes delay turned into 20 but the treatments more than made up for it. Fab massage - convinced had been there for over an hour instead of the half - wonderfully relaxing and ticked all the boxes. Likewise, eyebrow shape meticulously spent time over. Couldn't fault the treatments or staff.
Out of their control however, poolside was too narrow, with beds sqeezed in restricting access, and steam room out of order on the day of visit. Gym equipment was a little tired and grubby, though a good range to hand.
Deep Tissue Massage
Verified review
I booked this for my friends hen party, the steam room was out of order,there was stuff floating in the jacuzzi, we also had an afternoon tea which I specified of 4 different occasions needed to be vegetarian, with no fish, when it arrived we had gammon and salmon sandwich, when I stated this they didn't offer to take it away as one person in the party wasn't vegetarian she had to eat them, my massage has left me with a physical bruise. I never normally use this spa and I will not be using it again for the price I paid there are much better spas in Bournemouth
Aromatherapy Massage
Verified review
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