The staff were friendly and helpful. The massage was relaxing and the pressure was as requested. Lovely environment and atmosphere to relax in before and after the massage. There is use of the other facilities- pool, jacuzzi, sauna and steam room. These facilities are shared with hotel guests, so the amount of people/children in the area can vary. Limited but sufficient space around the pool with chairs and tables only (no recliners).
Overall, a lovely experience and I will return for massages.
The spa was lovely, very relaxing and the treatment was wonderful, the therapists were great and really listened to what we wanted.
We booked as a couple so expected to be in a dual treatment room but were separated. It’s didn’t matter at all to us but it would have been nice to have been given the choice. We will absolutely be back again.
All of the staff we met helpful and polite had gift voucher given to me for birthday which meant my daughter and I were able to have lovely relaxing massages and then to have a really good lunch with some of the best chips we have ever tasted
Will certainly visit again
The Spa was small but very relaxed, there are no loungers for lying around the pool area which would have been a nice feature. The facial and therapist Lisa were really good and the relaxation room a haven from the rest of Bournemouth.