I arrived on time 15mins early as requested completed the health form and was met by my therapist. The welcome was luke warm, polite but not overly friendly.
The Hot Stone Massage began but for some reason I felt it was hurried and I didn't feel as relaxed as I had on a previous visit.
I wasn't asked if I had enjoyed my treatment, and eye contact was limited,.
Maybe this was just a very busy weekend being Bournemouth Air Show?
My husband & I had an amazing relaxing anniversary day spa with afternoon tea & prosecco with an aromatherapy massage. The hotel & its staff are fabulous & made it a day we will remember for a lifetime!