Bluewater Spa at The Connaught Hotel, Bournemouth Reviews
Bluewater Spa, The Connaught Hotel and Spa, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
Check availability and book onlineReviews are written by customers after their visit.
4355 reviews
It was a good treatment, just a bit too expensive.
Ladies' Waxing
Verified review
We had a lovely time at the spa. The staff was friendly, helpful and attentive. The relaxation room was amazing. We loved our treatments and the prosecco lunch was tasty and generous in size. The pool and spa area were clean and well decorated. The changing rooms were too. The only one thing that was missing for me was a dispenser of plastic bags to put my wet swim suits at the end of the day. I have been to other spas you provide them and it is a great idea. Will hopefully come again.
Body Treatments
Verified review
Myself and my partner had the unwind spa day and overall we were very pleased with the experience. We had full body aromatherapy massages which were very good and very relaxing. Our food choice was afternoon tea which was delicious. The staff were very friendly, helpful and professional both at the hotel reception and in the spa.
There were a couple of down sides to the day but they were very minor.
In the relaxation room the ventilation/air con system seems to make a rattling noise. It not very loud but it is noticeable.
Nearing the end of the day people staying in the hotel used the pool area and they were being very noisy. Luckily we had left the pool area by this time and were using the relaxation room but they could still be heard in other areas of the spa. If we had still been using the pool area we would have complained about the noise.
Aromatherapy Massage
Verified review
The hotel staff were friendly and polite but unfortunately when we went down to the Spa the reception we received was a little cold. A friendly smile and general welcome was missing. There was a functional “can you fill this form out” “what’s your room number” felt awkward and cold. Staff standing around in silence lack of etiquette for front of house staff. The member of staff that performed the treatment was very good though. We felt they needed so front of house training on how to welcome guests and be a little more inviting.
Deep Tissue Massage
Verified review
Contact
Discover
10c13335-58ba-434e-9789-9569fef9c9b2