This is a lovely spa but we were a little disappointed that use of the facilities didn’t include robe, towel and slippers. However, when we asked for towels they were happy to oblige. There are no loungers around the pool area to relax on in between a swim, sauna, steam room or jacuzzi so don’t bother taking a book with you. My massage was lovely and I definitely felt like my back was looser afterwards. There were only 3 changing rooms that are shared with the gym so we had to queue to use one.