Bluewater Spa at The Connaught Hotel, Bournemouth Reviews

Bluewater Spa, The Connaught Hotel and Spa, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4399 reviews

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Written by our customers, so you know what to expect at each and every venue.
Booked a spa day, wasn't told it was a very small set menu. Options weren't great, we had steak and had to pay an extra £14, have to get changed to go for lunch then changed again to use spa facilities. Needs alot of work to make it as good as the pictures showed. Sauna was out of order but wasn't told this by any staff. Only 5 loungers around the pool. Rust on the floor, tiles missing from the pool. Showers flood water into changing room. Toilets are maintained during the day.
Spa and the treatment was incredible! I feels so relaxed. Thanks! I had voucher for spa day with lunch . Unfortunately I should have included welcome drink ( juice ) , glass of Prosecco and bathrobe plus slippers . I didn’t get any of those…I get glass of Prosecco when I mention I had included this in my voucher. I was waiting one hour for my lunch since I ordered… when I ask what’s going on after 40 minutes restaurant staff said there was issue with the printer in the kitchen …
The ‘I’ll be back’ back facial was wonderful! The best one I have had at a spa it also included a head massage. Lucy my therapist was amazing, highly recommend.
Had a full body massage with a friend in a double room. Would have liked ot be told beforehand we had to strip down in the room rather than use the changing rooms first. Massage was lovely and very relaxing - my very first so didn't know what to expect. I have no sense of smell so the aromatheraoy oils were wasted on me but the music, ambience and silence was very enjoyable. Afternoon tea followed and the finger sandwiches with avocado were excellent. We ordered some hot snacks too - excellent.
Excellent