Bluewater Spa at The Connaught Hotel, Bournemouth Reviews

Bluewater Spa, The Connaught Hotel and Spa, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH

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Reviews are written by customers after their visit.

4.7
4350 reviews

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Written by our customers, so you know what to expect at each and every venue.
Afternoon tea was nice and waitress in the Restaurant very nice. Was looking forward to using the jacuzzi after a swim but the water in was very scummy on top and I didn’t want to go in it which was very disappointing having paid a lot for the Spa day. There was not enough chemical in it to get rid of peoples body fluids.. I know because I own a hot tub and this is what happens when it’s not clean. A lady I was speaking to in the changing room afterwards felt the same way.
I had really good spa time with my friends especially facial treatment was amazing
I booked last minute for a back massage ,I have regular massages and wanted a firm muscle massage to release tension.i was recommended to have the work it out massage. Not sure what the brushing and foot flannel was all about but wasn't unpleasant, I just expected more muscle manipulation and release rather than lots of efleurage and forearm back sweeping. As I said it wasn't unpleasant just not really worth the £40 charge for 25 mins and I left still with tight shoulders and neck.
The Spa itself is not well managed : one of the showers of the changing room is not working ;one member of staff with long curly hair was quite condiscending with a fake smile on her face. The therapist is reliable and professional.
Once again we had a fab day and will be booking again soon