Bluewater Spa at The Connaught Hotel, Bournemouth Reviews
Bluewater Spa, The Connaught Hotel and Spa, 30 West Hill Road, Bournemouth, Dorset, BH2 5PH
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4398 reviews
We were shocked to discover the spa did not offer myself and wife robes, despite seeing all other guests wearing them! When I enquired this, the receptionist told me they didn’t have any more and we should have taken them from our room at hotel. She then walked off looking like she couldn’t care less. We later discovered our room didn’t have robes either but the hotel receptionist didn’t care either because apparently it wasn’t an executive suite. Shocking seeing as we paid over £250!
Swedish MassageShow all…
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2nd time myself and daughter have been, very welcoming leave feeling relaxed.
Swedish Massage
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The floors were slippery in the changing rooms & toilets with no effort to clean them or put signs up. Unclean & tired spa areas.
Older ladies were holding on to walls as they walked around so they didn't fall. Couldnt lock door in middle changing room. Massage was late. The email was received later about the late start after my treatment began. I asked for medium pressure but got soft. Friends massage in same room was inappropriate ( reported ). Friendly,attentive staff & lunch was delicious.
Therapeutic Massage
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Lunch and treatments were perfect, facilities slightly disappointing as not much room for loungers by the pool so large groups can't be accommodated. Even 4 of us was a struggle.
Foot MassageShow all…
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I had a lovely detox treatment at the Spa. Therapist went out of her way to stretch the knots in my back and was checking if I was comfortable with the pressure. Amazing experience and afternoon. Great therapist! Would highly recommend the Bluewater Spa.
Treatment by Hannah•Relaxing Massage
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