I booked in The Greenway , when I went there, I was told to go to the other branch. I was barefoot but i was changing. No slippers available. No towels to cover myself before the therapist arrives. No wet wipes to use to wipe off the oil. I was advised to use the tissue being used to cover the bed. Lack of preparation. They prepared the room when I arrived. You get what you paid for but I think I can get a better deal by paying slightly higher in a proper spa.