Ciara did my pedicure- she and the pedicure were fabulous! Someone else did my BIAB, kept coughing which made me uncomfortable,don’t want to get sick before Christmas,also trimmed cuticles then pushed them back?! Also walked off mid-treatment & didn’t return. Another technician finished my nails & made them look great. However she made an inappropriate comment about my race/heritage & assumed I was from ‘Africa.’ Her & the colleague kept exchanging looks & laughing. Terrible customer service
I was running late and the salon was very accommodating with moving my appointment at such late notice.
This was my second visit to this salon. At the first, my nails were filed down too much - so much so they burned. However, they looked so good I came back. With my second visit, the therapist said I needed to get BIAB to resolve my thin. Nails weren’t as neat / even as first time with Zahra.