If I could give no stars.. I would.
I have left over bits of gel on my nails still (and it has been over four days since I went to remove).
The lady who served me spoke no English (super nice lady) but as I could not communicate with her - could not express my disappointment with the service provided.
The service it self was very rough and unprofessionally done.
Would be embarrassed to recommend to a friend or ever go again.