Walked in to the salon and was immediately told off by not booking direct through the salon but through treatwell. I stated I wouldn't have known they were there without treatwell. Eyebrows were ok. Bikini line was horrible, wax way to hot thought I was burning but the lady was arguing about the price at the same time and saying I wasn't listening to her. She wanted me to upgrade to a Brazilian, I wanted a bikini line. She refused to do the area between the belly button and pubic bone. AVOID