I went to this salon for half a head of highlights as I used to go here regularly.
I was told over the phone that booking by phone would be the same price as treatwell, £56. When I left I was charged £75.
My hair has been blonde for years but it is now orange esp at the front. I have spoken to another hairdresser who said the developer wasn’t left on long enough. Salon wouldn’t offer me a correction. Gutted to leave a bad review as my hair looked amazing with the previous hairdresser there.
I had child care for the first time since my son was born last July. It was last minute, so I chose somewhere close that was treatwell top rated. I stressed to the stylist that my hair is naturally straight, like really straight. She asked me when blow drying if my hair was straight. The layers she added were awful because she hadn't listened. Mid way through the stylists previous client returned in tears after an awful balayage, distracting the stylist from finishing my hair properly. Terrible.
Jess was lovely. However the woman in charge was rude from the moment we walked in, not welcoming, overcharged, yet I had rang up to discuss the situation, I explained I wanted a certain treatment and the length of hair, and the price was agreed, I paid the deposit, and confirmed how much I would have to pay on the day. However she overcharged us by £20, and tried to insult our intelligence by making up the price and was very rude and threatening.