Facial was carried out by Diana who asked lots of questions regarding diet and skin cleansing process in order to provide advice. Lovely facial process which included steaming, exfoliating and moisturising. Further guidance on facial steps and products to be used were also provided with a recommended course of visits in order to clear up the problematic skin on the face. All in all, Diana was very helpful. One disadvantage of this salon was that parking was a little inconvenient.