Overall experience was great, very nice staff, and professional. Had HD brows made by Zara, new to the company but she was great, I absolutely loved the result. She was professional and listened to what I was asking. Another beautician was there to help her in the process which made me feel even more comfortable. I will definitely come back for this treatment, and with the same beautician. Dropping one star only for 2 reasons : the wait (I already had the delay the treatment on their request) and the fact that they forgot to mention that a patch test was necessary before HD brows (so we didn't leave the tinting for too long just to avoid any reaction). But again, it was a great experience and I would definitely recommend this treatment and venue.