I booked an appointment on my lunch break at 1pm. Unfortunately the lady painting my nails didn't come and get me from the waiting room until twenty past one. She didn't explain or apologise for the late running , and when I checked that the treatment would only last half an hour (my lunch break is only one hour ) she seemed quite annoyed at being asked. She was very quick and the nails looked good at the end but four days later the varnish has chipped quite badly on one of my big toes