Beauty at Muse of London Reviews
24 Mortimer Street, Oxford Street, London, W1T 3JP
Check availability and book onlineReviews are written by customers after their visit.
4863 reviews
I booked to have a full set of eyelash extensions, which I've had done many times before at different salons and once before at Beauty By Muse.
I go to the salon for other treatments and am normally happy with their service but not on this occasion unfortunately.
I laid down on the treatment bed and the door was kept open throughout my treatment meaning it was a little hard to relax. The therapist got up and left me in the room on my own 3 or 4 times with no explanation during the treatment, obviously my eye's were closed so I had no way of knowing what was going on.
She seemed to speed through the application as the advised time for the treatment is 1.5 hours and she took only 50 minutes.
I was happy with the outcome when I opened my eyes as they appeared full and all of my natural lashes were covered.
It was only a couple of days into having my lashes that they have started irritating my eyelids - I have since realised that the therapist didn't do individual lashes, she had stuck clusters of lashes to clusters of my own lashes. The clusters of fake lashes have been digging into and itching my eyelids.
Rather than the odd lash coming out I have clusters coming away and sitting bent and I now just want them off.
I really like this salon and will go back to continue with my other treatments but if I was to have eyelashes again here I would without a doubt only book with Jessica. she did them for me last time and they were beautiful. I'm now kicking myself for not sticking with my therapist.
Verified review
I had a Brazilian wax and it was great. The therapist was so lovely and really quick and painless. I will be going back :)
Verified review
Lovely hairdresser and a good blow dry. Horrible looking salon though.
Verified review
Quickest wax and mani pedi I’ve ever had. Good professional service, disappointed that there wasn’t as many gellish colours to choose from as I’m used to and that the pedi didn’t include exfoliation but all in all very happy and will definitely return
Verified review
Thumbs up for the salon who were extremely accommodating when I needed to change my appointment. I had the gel mani on the 30% off deal - the colour and finish of the gel is lovely but as it states it doesn’t include a soak so the cuticle work wasn’t great as it’s the next day and I’ve had to redo them.
Verified review
Contact
Discover
11b6a747-0f5d-4d9e-a738-d6e6eefe1db7