Beauty at Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
4863 reviews

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Written by our customers, so you know what to expect at each and every venue.
Terrible service
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Very quick and super well done treatment!
I wanted French and they didn’t have white colour! Such a basic colour to always have stocked. But otherwise service was good and the staff was very friendly. Would go again.
Unfortunately within one day the nails were chipped badly. The quality of either the gel polish or the machines are simply not good enough. There was also another lady complaining of chipped nails whilst I was having my nails done. It’s a shame as I’ve just left for a holiday with chipped nails when they should last a couple of weeks - not good. Hate to link how they will look in the next week! I’ve also got to be honest, shaping of them wasn’t good either. They are different shapes, some square and some round. Worst of all - it’s the first time I’ve got sore skin around my nails as I think too much was taken off during the manicure - which doesn’t look nice and a bit sore. It’s all unprofessional and rushed. I’ve never had gel nails last as little time as these have. This place is cheaper than most but not worth cutting costs in my opinion as the result is poor. I won’t be going back.
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Siobhan was friendly and helpful, she did my hair wonderfully. Awesome experience, definitely recommend!