I came in for half-head of highlights, to refresh highlights I got about 9 months ago. When I got home, I realised that unfortunately the new highlights were not matching previous - both in terms of tones selected, and there was still a visible 'border' between previous colour and roots (despite me inquiring about additional tone/colour at the time of my appointment).
Josie has been doing my hair for several years now, and I always leave the salon with great hair, and with colour and cut that suits me. I always feel really comfortable discussing what I want.
The salon itself has a great atmosphere, which is relaxing and inclusive.