Balance Spa Reviews
Lower Ground Floor, 10 Cromwell Place, London, SW7 2JN
Check availability and book onlineReviews are written by customers after their visit.
1310 reviews
The therapist asked how I would like the pressure of the massage and catered to my needs. Very professional and friendly.
Treatment by Weronika•Aromatherapy Massage
Verified review
Lana was amazing!! Had an great experience. Professional, relaxing and personalised.
Treatment by Lana•Classic Facials
Verified review
Good experience, the employees were very kind.
Treatment by Lana•Deep Tissue Massage
Verified review
My experience today left me confused
This was my 1st visit, one would expect a proper greeting by the receptionist. Some explanation as to the treatment or any advice. A courtesy glass of water is always offered in all salons but this receptionist kept talking on the phone!
I came out of my treatment thinking the areas I wanted massaging were left out so I went back to the same talking receptionist still on the phone & no help. Mentioned this & all she said was did you talk to Lana?
Treatment by Lana•Lymphatic Drainage
Verified review
Awful service from the owner. Amazing therapist Lana. Will never go back because this is unacceptable to treat customers like this.
Treatment by Lana•Bikini Waxing
Verified review
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