Balance Spa Reviews

Lower Ground Floor, 10 Cromwell Place, London, SW7 2JN

Check availability and book online

Reviews are written by customers after their visit.

4.6
1308 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Good experience, the employees were very kind.
My experience today left me confused This was my 1st visit, one would expect a proper greeting by the receptionist. Some explanation as to the treatment or any advice. A courtesy glass of water is always offered in all salons but this receptionist kept talking on the phone! I came out of my treatment thinking the areas I wanted massaging were left out so I went back to the same talking receptionist still on the phone & no help. Mentioned this & all she said was did you talk to Lana?
Awful service from the owner. Amazing therapist Lana. Will never go back because this is unacceptable to treat customers like this.
It was a good experience I just asked to focus on certain areas and one area was not even touched and then she said we’re all done
A much needed treatment. Very relaxing whilst still firm enough to release areas of tension. Would definitely recommend to anyone holding tension in their shoulders and neck!