Balance Spa Reviews
Lower Ground Floor, 10 Cromwell Place, London, SW7 2JN
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1315 reviews
I ordered a lymphatic message and after having confirmed this to the therapist (who is supposed to be a physiotherapist but unlikely she wasn’t), I was given a normal massage. I explained this to receptionist and they claimed that it was ‘chinese’ lymphatic massage. I’ve been given many of them and the therapist barely touched my lymph nodes so I can’t understand how this could be a lymphatic massage. I was offered £5 voucher for my next visit and was told that I should’ve stopped her mid massage to find another therapist. How utterly disappointing and costly!
Lymphatic Drainage
Verified review
Good service however member of staff changed half-way through waxing procedure without explanation, introduction or anything! Not particularly professional. Have always had positive experiences here in the past so this was disappointing.
Men's Waxing
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asked for a Thai massage and offered a deep tissue instead as the staff member that performs Thai massage was not available. accepted anyways and did not regret. slightly disappointed that was not what I asked and paid for but hey. rooms are very tiny and sometimes it's unavoidable to bump into things. not ideal for relaxation.
Thai Massage
Verified review
Really good experience. The laser was done quickly and painlessly, and my veins have already starting fading with one day!
Laser Treatment - Thread Veins
Verified review
Very professional and friendly staff - going back for my sixth visit in a month x
Treatment by YZ•Brazilian Waxing
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