Make sure that you book with venue directly because it seems that booking via this app is not connected to their internal booking system so you will not get the therapist that you booked. Also showers are not in operationso if you have a scrub treatment then hot towels will be used to remove the residue. I won't be rushing back anytime soon. But if I do I will call to ensure that I get the therapist I want.
The venue itself is nothing special but the massage was amazing. I got tailored customer service and that alone is worth five stars, but the massage was brilliant. Really de-stressing. Fab after a long week.