Second time coming here for a couples massage. Booked for 90 minute massages. Massages ended at the 60 minute mark. Masseuse had long and sharp nails that made the experience uncomfortable and left scratches on neck and back. Additionally when laying on front masseuse would be on their phones whilst treating which we only realized afterwards.
Will not be back for a 3rd time as the 2nd experience was truly horrific.
Upon arrival there was no one in the Salon, KISS FM was playing and I was a bit unsure if it was open, however, once my therapist came to greet me (she was in fact with another client), she took me downstairs and the ambience completely changed. It was a magnificent massage! I could still hear a bit of salon noise upstairs but I left feeling really relaxed. I would just suggest to them to make the reception a bit more soothing and welcoming- but maybe I had just arrived a little early! Thank you!