Great spa. Private steam room and change room also. Bathrobes, and slippers all provided. Full bottle sparkling water given also. Really great customer service also. I would definitely return.
The treatments were very good and staff delivering treatments were excellent. However I was very disappointed how the Baglioni Spa handled my appts . I booked the treatments in Feb 23 for my daughter in law and myself for June 23 . You cancelled this date four days prior to us coming and I rearranged for Oct 28 th and once again you rang and told me it was cancelled with a few days notice. I protested only to be told we could keep appt . Very dissatisfied with this situation .
Incredibly relaxing - from the gentle music to the inviting scents of essential oils. Staff so friendly and my massage and facial were amazing! Loved it here. The afternoon tea was delicious too!