Athenaeum Spa at The Athenaeum Hotel & Residences Reviews

The Athenaeum Hotel & Residences, 116 Piccadilly, Hyde Park Corner, London, W1J 7BJ

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Reviews are written by customers after their visit.

4.7
2411 reviews

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Written by our customers, so you know what to expect at each and every venue.
This was a great experience. Very good value for money. The only downside is that the Spa is quite small and it is also unisex so we weren't very comfortable
Our initial visit to the spa was very disappointing. Not sure if the staff thought Oh here are some elderly women who don't know anything about spas, and having come on a voucher I am not sure how it is received. The staff did not introduce themselves, the scrub was okish , went into the shower room, no bath mats on floor or anywhere to hang your towel. The shower tray was slippery with no handle to balance. An accident waiting to happen. The body massage EXCLUDED the neck massage and working on feet. After the treatment was told help yourself to complimentary drinks. Not shown where to get them from. The health consultation form was filled in but no reference made to it at all so what was the point of that. I was highly embarrassed having talked up the treatment to my friend, so chose to constructively give feedback to the hotel manager. Apparently the spa is owned by a third party. The owner called me the following day and after discussing the points above chose to give us a complimentary treatment which we went to. Again no introduction by staff, body massage not totally completed. having questioned it they said we took too long in the shower so they ran out of time. Nonsense, as there is only one shower in the room. They again missed out the feet and legs. I would not recommend this to my fiends as have been to better spas in the UK and on my travels paying far less than this one. I think they are surviving because of the hotel brand.
A really fantastic treatment and it will be on my list to do again. The effect was amazing and unlike perming eyelashes it didn't go every which way the next morning. I found my eyelash curlers were no longer needed. I am waiting for the next offer to come up
I had an eyelash perm treatment. My therapist was lovely, she explained everything clearly and made sure I was comfortable. The result was amazing, it looked like I had fake eyelashes on eventhough they were my natural lashes. All in all thumbs up!! defo recommend the place.
I came here a little while back now for a Lash Lift treatment with the MYscara. I had never had any eye treatments previously, so I was nervous beforehand as I wasn't entirely sure what was involved. However my therapist Rachael was really brilliant and explained each stage to me and let me know what she doing, so even though I had my eyes shut, I didn't have to be nervous at all. It wasn't painful or uncomfortable in any way and Rachael had a really gentle touch. The results are staggering - my lashes are a pretty decent length anyway, but with this they were absolutely massive and so defined! They reached to right under my eyebrows. They also lasted for ages and were easy to look after. Made getting ready in the morning quicker and everyone I bumped into noticed as they were so gorgeous! I would definitely recommend! They would be ideal before jet setting off on holiday. Venue is gorgeous as always.