Need a brief description of the day ,what's is happening when we need to arrive at the venue, which facilities and treatments we are using. Management need to make sure that the customer are using the facilities those they used fully. Such as if the customer booked afternoon tea or cream tea. Giving customer true and clear information. Thanks
Massive thank you to the whole team!! Sharalee & Stacey in particular we’re incredibly accommodating and very thoughtful & kind, they were able to whip up a birthday treat very short notice for my partner which we both really appreciated very much!! Overall the experience was really certainly 10/10 thank you!!