Athenaeum Spa at The Athenaeum Hotel & Residences Reviews

The Athenaeum Hotel & Residences, 116 Piccadilly, Hyde Park Corner, London, W1J 7BJ

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Reviews are written by customers after their visit.

4.6
1706 reviews

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Written by our customers, so you know what to expect at each and every venue.
Lovely afternoon, thank you so much.
Treatments were great, Ilona was brilliant :) The actual spa and facilities were slightly disappointing, the changing room is very small and in need of some upkeep. The AC also didn’t work in there so it was very hot. I think we were expecting a slightly higher standard of facilities and cleanliness. The treatments were by far worth the day out though :) we had the Swedish massage and detox wrap.
A wonderful spa package that was just what we needed to get us relaxed!
It was great!
Treatments were lovely but the reception staff and hotel staff were unorganized and unprofessional. Nobody on reception when we arrived (2 mins after due arrival time). Receptionist came 15 mins later with a plate of food, and told us that if guests don’t arrive on the dot, that she goes and does other things. Also had to wait 25 minutes for a coffee that cost £8 and my husband was locked out of his locker for over 15 minutes stood in a dressing gown in reception (indecent). Just chaos.
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