I came here for a toner, haircut, and blowout (£85). On arrival, the salon was empty with no one at reception, and I had to call out. Hasna was finishing with another client. She was a great listener, gave excellent haircut advice, and did an amazing job with my toner, haircut & blowout my straight hair even held the style the next day. Her customer service was brilliant and unrushed. However, the salon itself needs improvement: old chairs, no heating (a space heater was used), needs a clean.