I went in for a Balayage, my hair originally was light red brown with light brown routs and I wanted to get rid of the the red and have it as brown/dark blonde balayage keeping the dark routes. The staff was very friendly but unfortunately the hair treatment and colouring was very bad. I ended up with 3 different shades of red, orange, blonde as well as my brown routs so it looks like something I couldve done myself at home. My ends were bleached and starting curling from breakage the amount they burnt, the roots have a very massive contrast to the orange, as well as the colouring being uneven so the orange looks like stairs just under my root with lots of red still there which I wanted to remove. Obviously the ends were the only part that came out blonde as they lighten up quicker but also were completely broken. Not happy paying nearly £100 for something that I couldve done myself as well as it causing my ends to look like someone burnt them.