Full head of highlights turned my hair orange! Toner offered only after the manager asked if I was okay - which then left my hair with silver/blue streaks! Terrible service, no further help or refund offered.
I was kept waiting for 15 mins, whilst the lady finished of blow drying someone hair despite them already moving my appt by 20mins. The massage room itself was small & cold. The therapist was only able to access the bed one side. Whilst having the massage there was a child crying which really ruin the ambience, if I was desperate for a bit of pampering I would have walked out.