Our family group were really looking forward to our Spa day but were left disappointed.
The Spa area, changing rooms and toilets are scruffy and lacking in good house keeping. My therapist lack finesse and the understanding about the needs of her client, refused to perform my aromatherapy massage due to my type 2 Diabetise, completely ridiculous! My pedicure was hastily done and the nail polish appallingly applied. When I approached the main desk , I was promised a phone call once the manager had spoken to the therapist. This did not happen and my email was left unanswered.
I will not be returning and would not recommend it to anyone!