Overall I would give 3 stars only because my sister’s haircut was really good. On the other hand, I was quite disappointed because despite I have booked for “extra long and thick hair” they still said my hair were extremely thick and long and I had to pay extra £10 for that. I would say if you have quite thick hair and long just avoid it. Also, the haircut was okey, it wasn’t the way I wanted but since I had no time I just let it go.