Angel Beauty Parlour - Cambridge Reviews
11, Fitzroy Street , Cambridge, Cambridgeshire, CB1 1ER
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681 reviews
The atmosphere downstairs in the salon was hectic and unorganised; there was a large queue forming that stretched outside the store and there was no one available to speak to even though I had an appointment booked. I had to speak to one of the ladies that was carrying out a treatment to organise this. She asked infront of everyone what my treatment was and when I said that it was a Hollywood wax it seemed like her and her colleagues all laughed at me which I felt was unprofessional. I waited 10 minutes for my appointment, then was called for my treatment and went upstairs. This lady was lovely and friendly and made me feel comfortable and happy with the treatment. I didn't manage to get her name unfortunately but I will definitely ask for her again if I go back.
When paying for my treatment at the till the man that served me also seemed cold and unfriendly. Overall the treatment went well, but I think some of the staff need to work on their attitude towards customers and their organisation skills when running the salon.
Hollywood Waxing
Verified review
Love going to this salon the staff are so lovely and the service is always quick
Eyebrow & Eyelash TintingShow all…
Verified review
The wax procedure itself was carried out well - very quick actually. However when I showed up in the salon, it seemed like I was not expected as I believe there is problem in communication between Treatwell and the business. I was also asked twice if I already paid for the treatment. Are they not being sent the confirmation from Treatwell that the customer has paid?
Ladies' Leg Waxing
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Such friendly staff and really quick pased salon
PedicureShow all…
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