The treatments were late - better planning could be done to timings and balancing bookings with walk ins but the wax is great value, especially the eyebrow thread
Staff very rude and not wellcoming! The member of staff that did my waxing sessin seemed very inexperienced. After 2 days I still have wax on my legs and my body was really sore after the session. Careless staff, didn’t care about me being comfortable. After the session the lady opened the door when I still without clothes, even when I asked her not to do it. Horrible experience, very overpriced!
The person assigned to me didn't have enough experience with pedicures and the wonky ways nails can grow. Her colleague had to chip in to help. It turned out OK, but there needs to be better coordination between Treatwell and the local establishment so that appointments show up on their system and the right person can be assigned to the job.