For a proper waxing they should wax smaller areas per time, this way is even less painful (sxpecially when you do hollywood waxing), instead it was made in a rush and they were pulling hair on extended areas, so it was painful and not 100% effective. Sorry
I came in late for a back waxing after a phone loss incident but they were able to rearrange me which was greatly appreciated. The service was swift, efficient with no chit-chat. Perfect. Will come again.