Room was absolutely freezing, I was told by the staff the owner turns the heating off mid afternoon. My massage was in the evening so it was really cold, therapist said I could move rooms after about twenty minutes but got another heater, room just warmed up at the end of the time. An expensive treatment to be freezing! I own a salon too and I used to use here often, the last 3 maybe 4 massages the rooms have been cold. Won’t be back again. Shame as they have some good therapists.