Very happy with my first visit to this salon. Carlos did a fabulous job on my root tint and refresh - really like the colour that he chose to use. Although I had booked in with Carlos, Lili-Elena looked after my cut & re-style. I was happy with the end result in the salon however the real test will be when I try to style again on my own. Did not feel rushed in any way as other posters had described. Overall, I was happy and will visit this salon again in the future.