Staff were friendly, but my hair was cut from a centre part when I have a side part so it has layers which I didn't want, not a big deal but I feel my hair dresser could have listened more.
Massage was good but the room was slightly too small for the therapist to get round the bed etc which took aware from the overall experience - it wasn't the most relaxing massage I've had.
I've only been going to Allertons since this spring but I have been consistently delighted with the service they offer and the friendliness of the staff. Now a regular.