Alex Nails Spa Reviews

75 Upper Tooting Rd, Tooting Bec, London, SW17 7TW

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Reviews are written by customers after their visit.

4.5
1150 reviews

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Written by our customers, so you know what to expect at each and every venue.
I got acrylic nails with normal polish on my fingernails and shellac on my toes. I am happy with my toes - they were done well and the therapist was pleasant. However I am very disappointed with my acrylic fingernails. The therapist was rushed and unfriendly. They went to eat lunch as soon as my nails had been done and left my hands under the dryer for over 25 mins, with no communication of how long this would take. The quality of painting is poor with patches and streaks and looks very thick.
The salon cancelled my treatments just after I booked them (for a whole body wax) and took my money for this (£50). The salon refuses to refund although they cancelled as they “could not accommodate booking”. I would not book this place, will cancel after booking and not refund. Have been told to email, but they give me a fake email, have been into the salon, and they refuse to talk.
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Pedicure was amazing, highly recommend going in for your feet. Manicure was okay and they shaped my nails crooked so even when requested to fix they still weren’t perfect/ as expected.
Sadly my nail treatment was very disappointing. I got a shellac manicure (£27) and my cuticles were barely pushed, the gel was then applied over the skin which will cause it to peel very quickly and all my nails started chipping the next day so it looks like I’ve done it a long time ago (I haven’t done any washing up or anything). I’m quite disappointed because I go there regularly and I mostly get good results (I’ve had other sessions that weren’t good enough though). Not sure I’ll go again :(
Great nails and lovely staff ⭐️