I honestly would have given 5stars but the result was pretty unclean. Dee was lovely and i havent had a wax in a while so the hollywood was a challenge but she did great. However my legs have so much hair left and my upper legs were barely touched. She didnt remove any of the fluffy hair and my extended bikini area was completely left with hair. I am on holiday and now need to shave every day which gives me razorburn. So for the price i am really disappointed. So unfortunately wont be back.