Venue was slightly hard to find (given there are multiple entrances to house of fraser, which it says it is opposite).
There was a slight wait for the service.
I would have appreciated a custioned mat or something to rest my elbows on as they were on the hard table which got painful after a while.
The latter parts of the service did feel slightly rushed & my BIAB has chipped slightly, less than a week after they were done, plus there is a dent in the nails that I couldn't see under the lights
Treatment by Caring Therapist 2•Builder Gel Manicure