I arrived 5 minutes early for my appointment but was left waiting for 20 minutes. When I finally asked if they could begin my appointment because I needed to be somewhere a lady took me downstairs to the nail room. The person I had was completely inexperienced and rushed because of the late start. She left air bubbles in the shellac and had messy edges with polish on my cuticles and skin (I genuinely could've done a neater job myself.) The nails were cured before I noticed how bad they were (again, due to the rush. I didn't want her to take them off and redo them all as this would cause unnecessary damage to my nails, although she did need to take one off and restart as it was just appalling. I was in the salon for an hour in total, and left with the worst manicure I've ever had. Very disappointed, complete waste of money and unnecessary damage to my nails.
Pressure of the deep tissue massage was just right. Spent a lot of time on the problem areas I wanted to focus on which was nice. Walls are a little thin so you can hear other clients in between appointments.
This was my first ever sports massage and it was fantastic! I have recently been running lots and so had quite a few areas that needed tackling, I now feel all refreshed. I'll definitely be back!