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Is your shower damaging your skin?

Published on 24 June 2018 - Last updated on 19 December 2025 by Beth Ryan

There’s a certain irony that the water we’re using to wash our face could be causing redness and irritation. But, if you’re a city dweller, it could be true. Those living in the south of the country (London, I’m especially looking at you), may find that your hair, nails and skin are affected by your shower and sink. A trip up North, or to other areas, may trigger you to notice the change (think shampoo that lathers with more ease, and a change in taste when filling up your water bottle). Since it really is true that your postcode can affect your skin, here’s what you can do about it.

By Rachel Spedding

  • 1 What is hard water?

    So, simple version: hard water contains high mineral content (like calcium, magnesium and iron), but soft water is free from these. Rain water falls, it flows through the ground, and ‘compounds’ from the rocks dissolve into it. In London, the water is travelling underground before it reaches our skin (getting it?)

  • 2 What's it doing to your skin?

    That was enough science. Those previously mentioned minerals can cause dry skin, even from bathing in fact. How’s that? The calcium can settle onto the skin, and compromise its ability to stay moisturised. It can also cause acne, rashes, itching and flaking… alright hard water, ease off. It’s bad news for our hair too – stripping moisture, and encouraging ‘dullness’. 

  • 3 What can you do about it?

    There are some tricks we can try to combat the effects of London water. Make sure to moisturise straight after washing, to lock moisture into the skin. If possible, avoid using really hot (or cold) water: cold water is less effective at removing settled oils from the skin, where hot water can encourage dryness and irritation. Showering less is always a good idea too (be mindful of water wastage, folks). ​

  • 4 What's our advice?

    Though we can’t do much to alter the chemical makeup of hard water in the city, we can choose soothing protects and restorative treatments to stop our skin suffering too much. An oxygen facial is super nourishing, concentrating a high stream of pressurized oxygen straight onto the skin. Try a treatment that targets redness too, if that’s a concern (LED might be a good option for you). ​

    With Treatwell, you can book beauty online at all your favourite salons – simple, hassle-free, and you can do it on the go. Click here to discover amazing salons in your area.

FAQs

What is hard water and how does it affect your skin?

Hard water contains high levels of minerals like calcium, magnesium and iron, which can lead to dryness, irritation and even acne. These minerals can settle on your skin and compromise its ability to stay moisturised. People living in cities such as London are especially likely to notice these effects.

How can you reduce the impact of hard water on your skin?

Moisturise straight after washing to help lock in moisture and protect your skin. It’s also helpful to avoid really hot or cold water, as hot water encourages dryness and irritation, while cold water is less effective at removing settled oils. Showering less frequently can help reduce water wastage and minimise irritation.

Which treatments can help soothe skin affected by hard water?

An oxygen facial is highly nourishing and uses a stream of pressurised oxygen to target your skin. Treatments that address redness, such as LED therapy, can also make a difference if you’re dealing with irritation from hard water.

Why does your hair feel dull after washing in some cities?

High mineral content in hard water can strip your hair of moisture, causing it to feel dull. This effect is common in southern UK cities like London, where water travels underground, picking up more minerals before reaching your shower or sink.

What simple changes can you make to protect your skin from hard water?

Switch to using lukewarm water for your face and body, and always moisturise after washing. Being mindful about shower length and frequency will also help minimise dryness and irritation while helping reduce water wastage.

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