Free cancellation up to 48 hours before appointment/stay.
- Full refund if cancelled within 24 hours of placing the order.
- If you cancel the order more than 24 hours, you can get a credit note for the amount paid.
- If cancelled in less than 48 hours before time of appointment/stay or in case of no-show, order will not be refunded.
Free cancellation before redemption.
- Full refund if cancelled within 14 days of placing the order.
- If you cancel your eVoucher more than 14 days, you can get a credit note for the amount paid.
- Please note, order can not be cancelled if you have booked an appointment/stay by redeeming eVoucher.
Good to know
If you require a Cut and Blow Dry or Blow Dry additional to this service you will also need to book for this extra service. A full head of Highlights will take approx. 1hour to complete, the colour would then need to develop for a further 45 mins (approx.) therefore your Cut and Blow Dry appointment would need to be booked in 2 hours after the original appointment. For Example - Full head Foils @ 10:00 am Cut and Blow Dry @ 12:00 total of being in the salon for 3 hours. Alternatively call the salon to arrange suitable timing arrangement after your purchase.
Hidden Gem Hair and Beauty Lounge
The Old Hendy Stores,
Accepts online bookings
Online bookings let you pick date/time for your visit.
If you purchase an eVoucher you will need to book with the venue directly.